Table of contents
The open-source Q&A community software Answer 1.0 is coming!
This is the first stable version of Answer since alpha released in October. Being highly scalable and modern, Answer is the best open-source alternative to Stack Overflow, with which you can efficiently build various Q&A communities, ranging from customer support to user communication.
Official Website: https://answer.dev
GitHub Repo: https://github.com/answerdev/answer
Docs: https://answer.dev/docs
Compared to discussion forums, Q&A Community offers a platform where users can ask questions and get answers without being distracted, which is much more efficient. Providing answers directly instead of lengthy discussions and chit-chats is also more beneficial for the retrieval and accumulation of knowledge. In addition, users can collaboratively edit questions and answers to help improve the posts and work together to build a library of detailed, high-quality answers to every question. In that way, knowledge can be constantly updated and the information will be current and trustworthy.
Many companies are building their Q&A communities to be more competitive. Q&A knowledge-based communities can help companies in various areas, including, but not limited to, the followings.
Knowledge Sharing: Q&A Communities empower your experts to share insights and best practices. They are happy to contribute, verify, and upvote for correct info. Your info keeping up-to-date and trusted.
Customer Support: Q&A Communities give customers a place to share feedback on products and services with the company and their peers. Users help each other in the community. And through a practical self-service support experience, customer retention and loyalty can be increased.
Accelerate Innovation: Q&A communities can help companies get first-hand user feedback and use it to drive product iteration and innovation which contribute to business growth.
Establishing Trust: In the Q&A community, staff can communicate with customers on an equal footing and share their knowledge and experience, which helps to establish a level of transparency and trust between the company and its customers.
Build a Community: The Q&A Community is also a Hub to help you connect your customers, users, and upstream and downstream partners and develop a win-win ecosystem.
For the past decade, we've been dedicated to building a high-quality technical Q&A community. And to bring our experience to wider use, we released Answer, an open-source knowledge-based community software. Answer-alpha has gained high popularity on GitHub since its release. Just one week after the launch, we topped the GitHub Daily and Weekly Trending.
Answer 1.0, the first stable version of Answer with more powerful features, is available now. Here are our major updates in this release.
Answer 1.0 Features
Q&A: Complete feature for asking and answering questions, Topical Focus, Support for standard Markdown syntax
Voting: Decisions for content quality and user trustworthiness are all based on reputation voting
Open Collaboration: Keep content up-to-date with content version control and open content review
Content Organization: Tags help categorize everything
User Interface: Responsive Design, Customized Themes, SEO friendly
Answer Outlook
Plugin Eco Support
Services integration
It's our sincere hope that everyone can build his own community easily and effectively. And step by step, we gather collective intelligence and promote industry progress!
You can now check out Answer 1.0 on GitHub!
The highlights and new features mentioned in this article are all created by our talented developers. Answer is still under very active development, and we welcome all contributions. If you want to join the vibe, check out the community here! If you like this project, please star on GitHub.